R23

Credit Entry Refused by Receiver

The Receiver has refused a credit entry — for example a wrong amount, an overpayment, an unknown Originator, or an account in litigation.

Initiator
RDFI (customer claim)
Category
Authorization
Retry
Yes

What to do next

Contact the Receiver to establish why the credit was refused, confirm they will accept it, then re-originate — or settle by check.

Awaiting expert review

Filed under 'authorization' as a Receiver-driven refusal, though it is not an authorization defect as such.