R38
Stop Payment on Source Document
The RDFI has determined that a stop payment order was placed on the source document to which an ARC or BOC entry relates.
- Initiator
- RDFI (customer claim)
- Category
- Authorization
- Retry
- No
What to do next
Do not re-originate. Resolve the stop with the customer directly.
ARCBOC
Awaiting expert review
Scoped to ARC/BOC only — POP is excluded because a POP source document is returned to the customer at the point of sale.